August 2016

Here, in the first of a series of articles, we talk the partner organisations and businesses that make Portergate’s Riverside House such a great and continuing success story

Ian Tidd, director of Salford-based letting agents The Property Place, is well used to receiving praise from parents whose youngsters are enjoying the lifestyle and vibe created at Riverside House.

The praise comes as no surprise to him. He says it is a testament to Riverside’s fantastic facilities, its high levels of security and the friendly and professional approach of all the staff.

The Property Place has worked with the Riverside team from day one, building up a strong working relationship over the years.

Ian says: “There are massive positives when it comes to selling Riverside House to students and parents, from the quality

of its bedrooms to the fantastic, friendly people who work there. They are just really nice people.

“The 24 hour security that Riverside offers is also a big positive, particularly with parents. We get positive comments and feedback about this from parents all the time, which is great and shows the Riverside team is doing something right.

“It’s a really competitive market out there and you’ve got to be better than everyone else. It’s common for students to spend just their first year in halls before moving out to house-shares.

“However, at Riverside we have students who are spending two or three years there, they don’t want to move, they enjoy it so much. And that’s another sign that the team is getting things right.”

Ian adds: “A lot of the success we have had with Portergate is down to professional relationships. We consider the team at Riverside House to be one of the best to deal with; they are more like friends to us.”

Founded more than seven years ago The Property Place is built on the key foundation to ‘exceed client’s expectations through professionalism, innovation, and personal service’.

Ian says: “A sign of the success we have at The Property Place is the fact that a large proportion of our business is from satisfied clients who have referred our services to family and friends.

“Our aim is to provide our clients with a “calmer” and more personal experience in order to make their move run as smoothly and professionally as possible.”

The Property Place is also proud sponsor of the world-famous Battersea Dogs Home.

A number of new faces have arrived at Riverside House as we continue to strengthen our highly motivated team and prepare for the opening of our ‘sister’ operation in Preston.

Steve Dyson

Elaine Mason is Riverside’s new accommodation manager and Steven Dyson is in charge of maintenance at the Salford development.

Both will also carry out the same role at Portergate’s new £18 million Friargate Court development in Preston’s University Quarter, which will open later this year.

Elaine, from Lytham, brings with her a wealth of experience in the hotel and education sectors, including life as housemistress at a boarding school for girls. She has also worked for hotel groups across the UK.

Elaine Mason

Steven, from south Manchester, is experienced in a whole host of trades – from electrics and plumbing to joinery – which are ideal in fulfilling the role of ensuring

Lorraine Arrigonie

both developments are properly looked after.

Lorraine Arrigonie is another new arrival to Salford. She joins the Riverside House team as accommodation supervisor and concierge.

A former health and social care student at Manchester Metropolitan University, Lorraine, from Droylsden, has a wealth of experience in the accommodation sector.

Hannah Southworth is our chairman Anthony Jackson’s new PA and another important part of the backroom operation that ensures the smooth day-to-day running of

Hannah Southworth

Portergate Property Management and Riverside.

Her administration tasks include operating the office’s diary management system, arranging meetings and ensuring that paperwork is up to date and in order.

Hannah, who is originally from the Preston area, has worked as a PA in the offices of major North West legal practices and recruitment companies and has qualifications in business administration.

Happy students at Riverside House joined in the fun as our staff organised a series of events throughout the year to make them feel at home.

To celebrate Chinese New Year the team decked out our front foyer with Chinese lanterns, waving ‘good luck’ cats and posters.

Everyone got a Valentine’s Day treat with sweets and chocolate favours handed out to residents in the reception area.

To celebrate St Patrick’s Day residents had the best view in the house to enjoy the big Sunday parade as it made its way past Riverside.

Easter also proved to be a cracking affair. Sweet-toothed residents had an ‘egg-citing’ time thanks to Portergate’s departing accommodation supervisor Hannah Gronan.

In one of her last roles at the company before moving on to pastures new, Hannah arranged an Easter egg hunt with a difference for those students who hadn’t gone home for the holiday weekend.

10 Easter bunnies were drawn and hidden around the building. If they were brought back to reception the finder received one of these treats.

It proved a popular holiday pastime – with one eagle-eyed resident bagging five of the eggs!

Elaine Mason, Riverside House manager, said: “Quite a few of the residents who I’ve spoken to said how much they enjoyed the challenge and have said how nice it was for us to think of those who couldn’t go home to their families for Easter.”

When you live far away from your investment, it’s good to be able to take a closer look.

We asked four student residents at Riverside House to swap college for the camera to star in a new film about their Salford home from home and give you an in depth tour of the building and its facilities.

Shannon Walsh, a 23-year-old independent filmmaker from Warrington, spent the day at our acclaimed student accommodation on the banks of the Irwell capturing the Riverside vibe.

And she was helped by a cast of happy volunteers who went in front of the camera. They included James Burgess, 26 from Macclesfield, who is studying drama and media at Salford.

He was joined by Jimmy Haran, 20 from Cleveleys, near Blackpool, another business management student at Manchester Met and Ruth Afaiko, 25 from Nigeria, who is studying international business and law at the University of Salford.

Eileen Alupo, 21 from Surrey, a business and tourism management student at Salford, also features on the film, as does Josh Brearley, 19 from Chorley, who is studying business management at Manchester Metropolitan University.

The work will be used to promote Riverside and Portergate – particularly to international students and their families – and highlights the quality and levels of service and support students at the hotel-class property receive once they move in.

For students like Ruth, in particular, coming from Africa the film is particularly useful since they can see exactly what Riverside House looks like – something that’s simply not possible from photography, which is usually stylised and taken in show apartments rather than the entire building including entrances and communal areas.

We commissioned Shannon’s company Walsh Films, which creates corporate, live event and short drama films, to shoot to the work. Freelance sound recordist Jack Lynskey, also from Warrington, and Cardiff-based music composer Joseph Roberts also worked on the project.

The film can be seen here on our website.

Security and service are paramount at Riverside House and students benefit from a day time House Manager, 24-hour concierge and on-site maintenance. For personal security, each floor and all rooms are accessed by swipe card.

This latest promotional film is part of Portergate’s successful and ongoing multi-media approach to marketing.

It’s also a commitment to clearly and honestly showing prospective residents exactly what we offer and the high standards we have set.